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HOME & HEART

In-home support · Ontario

You don’t have to do life alone.

Home & Heart provides practical in-home support when life gets heavy—from cleaning and home-cooked meals to companionship and recovery support.

Two friends laughing in a sunlit kitchen while one stirs a pot of soup

Come as you are. Seriously.

Sometimes you don’t need a solution.
You just need somebody.

  • A clean kitchen.
  • A proper meal.
  • Someone to grab the groceries.
  • A load of laundry.
  • A little company.
  • A laugh.
  • Maybe even a hug.

Home & Heart exists for the moments when you need practical support—and don’t have someone to fall back on.

Hands folding warm laundry on a bed← this counts as care

Our story

Home & Heart started with a very human problem.

It came from knowing how hard life becomes when you need practical help and there’s no reliable support system to lean on.

Sometimes you don’t need medical care. You need someone to make dinner.

Sometimes you don’t need therapy. You need somebody to sit beside you for an hour.

Sometimes you don’t need someone to fix your life. You just need help getting your home back together.

“Who takes care of the person who doesn’t have anyone to call?”
Read the full story

The person behind the purpose

The heart behind Home & Heart.

Lishawn Reid, founder of Home & Heart, wearing a navy blazer over a white blouse
Lishawn ReidFounder · Home & Heart

Meet Lishawn Reid

Founder | Home & Heart

Before Home & Heart was a business, care was already at the centre of my work.

My background in Early Childhood Education, family support, and community advocacy has given me a deeper understanding of how much happens behind the doors of an ordinary home.

I earned my Early Childhood Education diploma from George Brown College and gained professional experience supporting children and families, including through York Child Development/EarlyON.

I also pursued practical nursing studies at Seneca, which deepened my appreciation for how much of well-being is shaped by the everyday—routines, environment, and feeling cared for at home.

Through independent volunteer advocacy, I’ve also supported more than 51 families navigating educational, developmental, and community-service barriers.

That experience taught me something important: people don’t always need another complicated solution. Sometimes, they need someone who listens, understands their circumstances, and helps make the next step easier.

I created Home & Heart around that belief.

Our purpose is to bring thoughtful, non-medical support into everyday life, from practical household assistance and daily routines to companionship and the small acts of care that make a meaningful difference.

Because caring for a home has never been just about the home.

It’s about the people who live in it.

Lishawn Reid

Founder, Home & Heart

Early Childhood Education
George Brown College graduate, with professional experience supporting children’s development and family engagement.
Practical nursing studies
Studied practical nursing at Seneca, grounding a deep respect for how everyday routines and environment shape well-being.
51+ families supported
Independent volunteer advocacy helping families navigate educational, developmental, and community-service barriers—not paid Home & Heart clients.
Person-centred support
Experience in family communication, resource navigation, inclusive programming, and individualized support.
“Support should never feel like another burden. It should feel like someone finally understands.”

Lishawn Reid, Founder

You don’t have to clean before we come.

You don’t have to hide the laundry.

You don’t have to apologize for the dishes.

You don’t have to explain why things got overwhelming.

We’re not coming to judge your home. We’re coming to help.

No shame. No judgment. No performance.

Who we support

For the people who…

  • …are recovering from an injury.
  • …just came home from the hospital.
  • …live alone.
  • …don’t have family nearby.
  • …are experiencing a difficult mental-health season.
  • …are overwhelmed caregivers.
  • …are living with a disability.
  • …just need someone in their corner.
Two women of different generations sharing tea and laughing on a couch

Support for older adults

Your home. Your rhythm. Your say.

Getting older shouldn’t mean giving up the everyday things that feel like you. Whether you live independently, are returning home after a hospital stay, or would welcome a little more company, we offer practical help shaped around your preferences—not assumptions about your age.

A little ease at home.

Light housekeeping, laundry, meal preparation, grocery assistance, and non-medical errands to make everyday routines more manageable.

Company that feels human.

Conversation over tea, reading, games, and shared activities chosen with you. There’s no one way to enjoy a visit.

Respect in every detail.

Your language, food preferences, household routines, and accessibility or sensory needs matter. With your permission, we can include family or a trusted person in the conversation.

Our older-adult support is non-medical. It does not include clinical geriatric care, nursing, personal care, or specialized supervision, and does not replace a healthcare professional. We’ll discuss suitability and any accommodations before confirming a visit.

Explore older-adult support

Our people

Good care starts with good people.

Home & Heart team members are chosen for both skill and character—practical, dependable, warm, and clear about the boundaries of non-medical support.

KindnessReliabilityRespectBoundariesDignityDiscretionProfessionalism

“We’re entering someone’s home. That is a privilege, not a transaction.”

— the Home & Heart way

Mila, a mini poodle, curled up on a couch beside a client during a home visit

sometimes support has four paws

A little extra love. On us.

Meet Mila, the newest member of our team.

At Home & Heart, we believe companionship comes in many forms. Sometimes it’s a conversation over tea. Sometimes it’s someone helping you through a difficult afternoon. And sometimes, it’s a little furry friend who makes you smile simply by being there.

Three steps. That’s it.

  1. 1

    Tell us what’s going on

    Book online or reach out. You don’t need to know which service fits.

  2. 2

    We shape the support

    A quick conversation to figure out what would actually help.

  3. 3

    We show up

    A trusted team member arrives with respect, warmth and a plan.

Community vision

Care should not depend on who you have to call.

Our long-term goal is to make practical home support more accessible through community partnerships, referrals, subsidies, charitable funding and public programs.

Issue no. 01

The Home & Heart Journal

Read the journal
Hands chopping leeks for soup beside fresh vegetables

Caregiving

Making room for the caregiver, too

Gentle ways to notice strain and make practical space for rest.

Food

A pot of soup can be a plan

A flexible, nourishing recipe for weeks when energy is limited.

Real Life

The quiet weight of living alone

Small, dignified ways to stay connected during a difficult season.

Sometimes care is a clean home.

Sometimes care is a warm meal.

Sometimes care is a conversation.

Sometimes care is a laugh.

Sometimes care is just showing up.

Book support
Our support is practical and non-medical. Home & Heart does not replace emergency, medical, nursing, personal care, therapy, or crisis services.
Book support